Privacy Policy
Overview
We respect your privacy. This policy explains what data we process, why we process it, and how you can control it.
Last updated: January 1, 2026
Time on page: 00:00
Quick Controls
Toggle Dark/Light Theme
Manage Cookie Preferences
Exercise Your Data Rights
- Tip: Press Ctrl/⌘ + K for the command palette.
Data We Collect
- Account details (name, email) you provide
- Course and checkout preferences stored locally on your device
- Essential cookies for site functionality
- Support messages you send to us (email content and metadata)
- Aggregated analytics (page performance, device type) if you consent
- Transaction meta (non-sensitive order identifiers) where applicable
How We Use Data
- To deliver services requested by you
- To improve site performance and usability
- To communicate about courses you are interested in
- To secure our services and prevent fraud or abuse
- To comply with legal obligations and enforce our terms
Legal Bases for Processing
- Contract: to provide requested services and support
- Consent: for optional analytics and marketing communications
- Legitimate Interests: to improve, secure, and measure our services
- Legal Obligation: to comply with applicable laws and regulations
Cookies and Local Storage
We use strictly necessary cookies and local storage to remember essential preferences (e.g., theme, cookie choices). Optional analytics are only enabled with your consent.
- Essential: required for core functionality; cannot be switched off
- Analytics (optional): helps us understand usage and improve the site
- Marketing (optional): only if you explicitly opt-in
You can change your preferences any time via “Manage Cookie Preferences.”
Data Retention
- Account and course records: retained while your account is active, then securely deleted within 30 days of closure
- Support correspondence: up to 24 months for reference and quality assurance
- Consent records and preferences: as long as required to demonstrate compliance
- Aggregated analytics: retained in non-identifiable form
Data Sharing
We do not sell your personal information. We may share limited data with service providers who help operate our services (e.g., hosting), under strict contracts and only for the purposes described in this policy.
- Service providers: hosting, security, analytics (if consented)
- Legal reasons: to comply with lawful requests or protect rights and safety
- Business transfers: as part of a merger, acquisition, or asset sale with appropriate safeguards
International Transfers
If data is transferred across borders, we implement appropriate safeguards such as standard contractual clauses and minimize the data involved.
Security
- Encryption in transit (HTTPS) and hardened infrastructure
- Access controls, least-privilege principles, and audit trails
- Regular review of data access and retention
No method of transmission or storage is 100% secure, but we continuously work to protect your data.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to certain processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your supervisory authority
To exercise your rights, use the “Exercise Your Data Rights” control above.
Children’s Privacy
Our services are not directed to children under 13 (or a higher age where required by law). We do not knowingly collect data from children. If you believe a child has provided us personal data, contact us for prompt removal.
Do Not Track
We do not respond to Do Not Track signals. You can control analytics and marketing through our cookie preferences.
Changes to This Policy
We may update this policy to reflect changes in technology, law, or our services. We will post the updated version here and adjust the “Last updated” date.
Contact
Email: [email protected]
Phone: +1 (657) 842-1309
Data Controller: Highcliff Learning LLC
Registered address: 1100 Highcliff Ave, Suite 200, San Francisco, CA 94108, USA